Frequently Asked Questions

Everything you need to know about your Lofi Merch experience.

How long will it take to receive my order?

Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor its journey.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.

How should I care for my Lofi apparel?

To preserve the print quality and fabric softness, we recommend machine washing cold, inside out, and tumble drying on low heat or air drying.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary depending on your location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I know which size to choose?

Our apparel generally follows standard unisex sizing. We provide a detailed size chart on every product page to help you find the perfect fit.